Privacy Policy Page

Privacy Policy

1. Scope of This Policy

This Privacy Policy outlines how Eseller collects, uses, maintains, and discloses information from users (“Users”) of the Eseller website (“Site”). This policy applies to the Site and all products and services offered by Eseller.

Eseller understands that your privacy is important, and we are committed to protecting your personal information. By accessing or using any part of the Site or services, you acknowledge and agree to the practices described in this Privacy Policy. This policy is governed by the Personal Data (Privacy) Ordinance and is subject to our Terms and Conditions, which include this Privacy Policy. Any terms not defined herein have the meanings set forth in the Terms and Conditions.

If you have any questions regarding the handling of your personal data, please contact us through our website.


2. Personal Information

We may collect personally identifiable information from Users in various ways, including but not limited to:

  • Visiting the Site

  • Registering an account

  • Placing an order

  • Filling out forms

  • Participating in surveys and other site-related activities

Users may be asked for, as appropriate, their name, email address, mailing address, and credit card details. However, Users can also visit the Site anonymously. We only collect personal information if Users voluntarily submit it. Users may choose not to provide certain personal information, although this may prevent them from engaging in certain Site-related activities.


3. Non-Personal Information

We may collect non-personal identification information about Users whenever they interact with the Site. This may include:

  • Browser name

  • Type of computer or device used

  • Technical information about Users' means of connection (e.g., operating system, internet service provider)


4. Web Browser Cookies

The Site may use "cookies" to enhance the User experience. Cookies are stored on a User’s hard drive for record-keeping and tracking purposes. Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. Please note that if cookies are disabled, some parts of the Site may not function properly.


5. How We Use Collected Information

Eseller collects and uses Users’ information for the following purposes:

  1. To personalize user experience
    We may use aggregated data to understand how Users as a group use the Site’s services and resources.

  2. To improve our website
    We continuously strive to improve our website offerings based on the feedback and data we receive from Users.

  3. To improve customer service
    The information helps us respond more effectively to customer service requests and support needs.

  4. To process transactions
    We use the information Users provide when placing an order solely to service that order. This information is not shared with outside parties except as necessary to provide the service.

  5. To manage promotions, surveys, or other features
    We send Users information they agreed to receive on topics we think will interest them.

  6. To send periodic emails
    The email address provided for order processing will only be used to send updates about the order or respond to inquiries. If Users opt in to our mailing list, they will receive emails that may include news, updates, or related product or service information. Users may unsubscribe at any time using the detailed instructions included in each email or by contacting us directly.


6. How We Protect Your Information

We implement appropriate data collection, storage, and processing practices, along with security measures, to protect against unauthorized access, alteration, disclosure, or destruction of Users’ personal information, usernames, passwords, transaction information, and data stored on the Site.


7. Sharing Your Personal Information

We do not sell, trade, or rent Users' personally identifiable information to others. We may share aggregated demographic information—unlinked to any personal identifiers—with our business partners, affiliates, and advertisers for the purposes outlined above.

We may use trusted third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending newsletters or surveys. With your consent, we may share your information with these third parties for those limited purposes. If any disclosure results from actions attributable to the User (e.g., sharing login details), the User shall bear responsibility.


8. Third-Party Websites

Users may find advertising or other content on our Site that links to third-party websites (such as partners, suppliers, advertisers, sponsors, or licensors). We do not control the content or links on these sites and are not responsible for the practices employed by them. These sites may have their own privacy and customer service policies. Your interactions with such websites are subject to those respective terms and policies.


9. Changes to This Privacy Policy

Eseller reserves the right to update this Privacy Policy at any time. Updates will be posted on this page. We encourage Users to frequently review this page to stay informed about how we are protecting their information. You acknowledge and agree that it is your responsibility to review this policy periodically and become aware of any modifications.


10. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our Site. Continued use of the Site following any policy updates will be deemed your acceptance of those changes.